Service innovation (Record no. 92710)

MARC details
000 -LEADER
fixed length control field 01539nam a2200361Ia 4500
001 - CONTROL NUMBER
control field 0000103558
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20171002055403.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m u
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 040114s2003 enka sb 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 1860943675
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781860943676
035 ## - SYSTEM CONTROL NUMBER
System control number (CaPaEBR)ebr10255866
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)261114663
040 ## - CATALOGING SOURCE
Original cataloging agency CaPaEBR
Transcribing agency CaPaEBR
050 14 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number .S47 2003eb
245 00 - TITLE STATEMENT
Title Service innovation
Medium [electronic resource] :
Remainder of title organizational responses to technological opportunities & market imperatives /
Statement of responsibility, etc. editors, Joe Tidd, Frank M. Hull.
246 30 - VARYING FORM OF TITLE
Title proper/short title Organizational responses to technological opportunities & market imperatives
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. Imperial College Press,
Date of publication, distribution, etc. c2003.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 437 p. :
Other physical details ill.
490 1# - SERIES STATEMENT
Series statement Series on technology management ;
Volume/sequential designation v. 9
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 391-427) and index.
533 ## - REPRODUCTION NOTE
Type of reproduction Electronic reproduction.
Place of reproduction Palo Alto, Calif. :
Agency responsible for reproduction ebrary,
Date of reproduction 2011.
Note about reproduction Available via World Wide Web.
-- Access may be limited to ebrary affiliated libraries.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
General subdivision Technological innovations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Technological innovations.
655 #7 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
Source of term local
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Hull, Frank M.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Tidd, Joseph,
Dates associated with a name 1960-
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element ebrary, Inc.
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Series on technology management ;
Volume/sequential designation v. 9.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://site.ebrary.com/lib/daystar/Doc?id=10255866">http://site.ebrary.com/lib/daystar/Doc?id=10255866</a>
Public note An electronic book accessible through the World Wide Web; click to view
908 ## - PUT COMMAND PARAMETER (RLIN)
Put command parameter 170314
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Electronic Book

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