Service innovation [electronic resource] : organizational responses to technological opportunities & market imperatives / editors, Joe Tidd, Frank M. Hull.

Contributor(s): Material type: TextTextSeries: Series on technology management ; v. 9.Publication details: London : Imperial College Press, c2003.Description: xiv, 437 p. : illOther title:
  • Organizational responses to technological opportunities & market imperatives
Subject(s): Genre/Form: LOC classification:
  • HD9980.5 .S47 2003eb
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Includes bibliographical references (p. 391-427) and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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