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Effects of social customer relationship management on loyalty a case of Kenyatta University postmodern library Safaricom subscribers by Lillian Mulinge

By:

Mulinge, Lillian

Material type: Text

TextPublication details: Nairobi Daystar University 2021Description: xii, 112 p illSubject(s):

Customer relations -- Management

LOC classification:

HF5415.5.M85 2021

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Theses	Athi-River Campus Africana & Special Collection	Africana/Special Collection	HF5415.5.M85 2021 (Browse shelf(Opens below))	Available		BK0110003
Theses	Nairobi Campus Africana & Special Collection	Africana/Special Collection	HF5415.5.M85 2021 (Browse shelf(Opens below))	Available		BK0110002

A thesis presented to the School of Communication of Daystar University Nairobi, Kenya In partial fulfillment of the requirements for the degree of Master of Arts in Communication.

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