Customer care excellence : how to create an effective customer focus. / Sarah Cook.
Material type: TextPublication details: London : Kogan Page, 2011.Edition: 6th edDescription: vii, 278 p : illISBN:- 9780749457051 :
- HF5415.5 .C6635
Item type | Current library | Call number | Status | Date due | Barcode | |
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General Collection item | Athi-River Campus Open Shelves | HF5415.5.C6635 2011 (Browse shelf(Opens below)) | Available | BK85894 | ||
General Collection item | Athi-River Campus Open Shelves | HF5415.5.C6635 2011 (Browse shelf(Opens below)) | Available | BK85790 | ||
General Collection item | Athi-River Campus Open Shelves | HF5415.5.C6635 2011 (Browse shelf(Opens below)) | Available | BK85791 | ||
General Collection item | Nairobi Campus Open Shelves | HF5415.5.C6635 2011 (Browse shelf(Opens below)) | Checked out | 12/19/2015 | BK85792 | |
General Collection item | Nairobi Campus Open Shelves | HF5415.5.C6635 2011 (Browse shelf(Opens below)) | Available | BK85788 | ||
General Collection item | Nairobi Campus Open Shelves | HF5415.5.C6635 2011 (Browse shelf(Opens below)) | Available | BK85789 |
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HF5415.5.B435 2003 Magnetic service / | HF5415.5.C6635 2011 Customer care excellence : | HF5415.5.C6635 2011 Customer care excellence : | HF5415.5.C6635 2011 Customer care excellence : | HF5415.5.G67 Monitoring, measuring and managing customer service / | HF5415.5.G67 Monitoring, measuring and managing customer service / | HF5415.5.H2897 Customer service : |
Includes bibliographical references and index.
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