Benchmarking in tourism and hospitality industries [electronic resource] : the selection of benchmarking partners / Karl W. W?ober.
Material type:
- 338.4/791/068 21
- G155.A1 W56 2002eb
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Includes bibliographical references (p. 234-256).
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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