Results of search for 'ccl=su:"customer"'

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	101.	Delivering knock your socks off service [electronic resource] / Performance Research Associates. by Performance Associates, Inc ebrary, Inc Edition: 4th ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, American Management Association, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	102.	Managing knock your socks off service [electronic resource] / Chip R. Bell and Ron Zemke ; illustrations by John Bush. by Bell, Chip R Zemke, Ron Zielinski, David ebrary, Inc Edition: 2nd ed. / revisions by Chip R. Bell and Dave Zielinski. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	103.	Managing global customers [electronic resource] : an integrated approach / George S. Yip, Audrey J. M. Bink. by Yip, George S Bink, Audrey J. M ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; New York : Oxford University Press, 2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	104.	Journal of services marketing. Volume 21, Number 6, Internationalization of services : identifying the building blocks for future research [electronic resource] / guest editor: Raj G. Javalgi. by Javalgi, Raj ebrary, Inc Series: Journal of services marketing ; 21, no. 6 Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford : Emerald Insight, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	105.	Rules to break and laws to follow [electronic resource] : how your business can beat the crisis of short-termism / Don Peppers, Martha Rogers. by Peppers, Don Rogers, Martha, 1952- ebrary, Inc Series: Microsoft executive leadership series Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	106.	The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp. by Knapp, Rob, 1946- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	107.	Managing contacts with Microsoft Outlook 2007 Business Contact Manager [electronic resource] / Edward Kachinske, Stacy Roach, Timothy Kachinske. by Kachinske, Edward Roach, Stacy Kachinske, Timothy ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Boston, Mass. : Thomson/Course Technology, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	108.	Perception of a difference [electronic resource] : the power in buying, marketing and selling customer care / Wesley Zimmerman. by Zimmerman, Wesley ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Scottsdale, AZ : WZA, Inc., c2005 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	109.	Understanding the construction client [electronic resource] / David Boyd and Ezekiel Chinyio. by Boyd, David Chinyio, E. (Ezekiel) ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; Malden, MA : Blackwell, 2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	110.	Microsoft Dynamics CRM 4 for dummies [electronic resource] / Joel Scott, David Lee. by Scott, Joel ebrary, Inc Series: --For dummies Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Indianapolis, IN : Wiley, 2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	111.	Marketing for rainmakers [electronic resource] : 52 rules of engagement to attract and retain customers for life / Phil Fragasso. by Fragasso, Philip M, 1950- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	112.	Maximizing your sales with Salesforce.com [electronic resource] / Edward Kachinske ... [et al.]. by Kachinske, Edward ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Boston, MA : Course Technology, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	113.	Service innovation [electronic resource] : organizational responses to technological opportunities & market imperatives / editors, Joe Tidd, Frank M. Hull. by Hull, Frank M Tidd, Joseph, 1960- ebrary, Inc Series: Series on technology management ; v. 9. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Imperial College Press, c2003 Other title: Organizational responses to technological opportunities & market imperatives Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	114.	Tactical transparency [electronic resource] : how leaders can leverage social media to maximize value and build their brand / Shel Holtz, John C. Havens ; foreword by Lynne D. Johnson. by Holtz, Shel Havens, John C International Association of Business Communicators ebrary, Inc Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, CA : Jossey-Bass, c2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	115.	What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher. by Gallagher, Richard S ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	116.	Strategic customer management [electronic resource] : strategizing the sales organization / Nigel F. Piercy and Nikala Lane. by Piercy, Nigel Lane, Nikala ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; New York : Oxford University Press, 2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	117.	Join the conversation [electronic resource] : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / Joseph Jaffe. by Jaffe, Joseph, 1970- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	118.	What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius. by DiJulius, John R, 1964- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2008 Other title: To providing a world-class customer experience Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	119.	Strategic customer service [electronic resource] : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	120.	Sales therapy? [electronic resource] : effective selling for the small business owner / Grant Leboff. by Leboff, Grant ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, NJ : Capstone Pub., c2007 Other title: Effective selling for the small business owner Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)

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Your search returned 292 results.