Results of search for 'ccl=su:"customer"'

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	241.	Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kasper. by VanDuinkerken, Wyoma [author.] Kaspar, Wendi Arant [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Chicago, [Illinois] : ala editions, an imprint of the American Library Association, 2015Copyright date: ©2015 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	242.	Client service excellence : the 10 commandments / by Larry O'Sullivan. by O'Sullivan, Larry [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Randburg, Republic of South Africa : Knowres Publishing, 2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	243.	Behavioral marketing : delivering personalized experiences at scale / Dave Walters. by Walters, Dave, 1968- [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: ©2015 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	244.	Effective CRM using predictive analytics / Antonios Chorianopoulos. by Chorianopoulos, Antonios [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: West Sussex, England : Wiley, 2016Copyright date: ©2016 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	245.	Enhancing customer experience in the service industry : a global perspective / edited by Levent Altinay and Surya Poudel. by Altinay, Levent [editor.] Poudel, Surya [editor.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Newcastle upon Tyne, England : Cambridge Scholars Publishing, 2015Copyright date: ©2015 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	246.	Digital disciplines : attaining market leadership via the cloud, big data, social, mobile, and the internet of things / Joe Weinman. by Weinman, Joe, 1958- [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: ©2015 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	247.	An evaluation of the effect of service quality on customer satisfaction in medical insurance: a case of National Hospital Insurance Fund (NHIF) / Juliet Wambui Maara by Maara, Juliet Wambui Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi : Daystar University, 2017 Availability: Items available for reference: Nairobi Campus: Not For Loan (1)Call number: THES HF5415.5.K4M33 2014. Save to lists Add to cart (remove)
	248.	The influence of customer relationship management on firm performance: a case of law firms in Nairobi County, Kenya / Winnie W. Kiarie by Kiarie, Winnie W Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi : Daystar University, 2017 Availability: Items available for reference: Nairobi Campus: Not For Loan (1)Call number: THES HF5415.5.K4K53 2017. Save to lists Add to cart (remove)
	249.	Influence of customer based brand equity on organizational competitiveness in the hospitality industry a case study of Caramel restaurant and lounge, Nairobi Muthoni Gitahi-Muchai by Gitahi-Muchai, Muthoni Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Nairobi Campus (1)Call number: THES TX911.3.K4G58 2017. Place hold Save to lists Add to cart (remove)
	250.	An assessment of the strategies enhancing retention of customers in insurance firms : a case of CFC Life Insurance company/ Judith Kerubo Bogonko by Bogonko, Judith Kerubo Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi : Daystar University 2013 Availability: Items available for loan: Nairobi Campus (1)Call number: THES HF5415.5.K4B64 2013. Place hold Save to lists Add to cart (remove)
	251.	The effectiveness of customer retention strategies adopted by Kenya Commercial Bank: a case of Nairobi central business district by Kahiu, Teresa N Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi Daystar University 2015 Availability: Items available for reference: Nairobi Campus: Not For Loan (1)Call number: THES HG1616.K34 2015. Save to lists Add to cart (remove)
	252.	America's service meltdown [electronic resource] : restoring service excellence in the age of the customer / Raul Pupo. by Pupo, Raul ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Santa Barbara, Calif. : Praeger/ABC-CLIO, c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	253.	Small business smarts [electronic resource] : building buzz with social media / Steve O'Leary, Kim Sheehan, and Sterling Lentz. by O'Leary, Steve Sheehan, Kim Lentz, Sterling ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Santa Barbara, Calif. : Praeger, c2011 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	254.	Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans L�vlie, Melvin Brand Flu ; cover design, Wendy Lai ; illustrations, Melissa Gates ; editor, Wendy Van Leeuvan. by Reason, Ben, 1972- [author.] L�vlie, Lavrans, 1969- [author.] Flu, Melvin Brand, 1966- [author.] Lai, Wendy [cover designer.] Gates, Melissa [illustrator.] Leeuvan, Wendy Van [editor.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2016Copyright date: �2016 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	255.	The art of client service : the classic guide, updated for today's marketers and advertisers / Robert Solomon ; foreword by Ian Schafer. by Solomon, Robert [author.] Edition: Third edition. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, Incorporated, [2016]Copyright date: �2016 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	256.	Beyond advertising : creating value through all customer touchpoints / Yoram (Jerry) Wind, Catharine Findiesen Hays and The Wharton Future of Advertising Innovation Network. by Wind, Yoram [author.] Hays, Catharine, 1958- [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2016Copyright date: �2016 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	257.	Managing customer experience and relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don [author.] Rogers, Martha, 1952- [author.] Edition: Third edition. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2017Copyright date: �2017 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	258.	Stakeholders matter [electronic resource] : a new paradigm for strategy in society / Sybille Sachs and Edwin R�uhli. by Sachs, Sybille R�uhli, Edwin ebrary, Inc Series: Business, value creation, and society Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Cambridge ; New York : Cambridge University Press, 2011 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	259.	RFID for the supply chain and operations professional [electronic resource] / Pamela Zelbst and Victor Sower. by Zelbst, Pamela Sower, Victor E Series: Supply and operations management collection Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher number: 2 BEP Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, c2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	260.	Designing service processes to unlock value [electronic resource] / Joy M. Field. by Field, Joy M Series: 2012 digital library \| Service systems and innovations in business and society collection Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)

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Your search returned 292 results.