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	1.	Reference and information services : an introduction / Richard E. Bopp and Linda C. Smith, editors. by Bopp, Richard E Smith, Linda C Series: Library and information science text series Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Santa Barbara, Calif : Libraries Unlimited, 2011 Availability: Items available for loan: Athi-River Campus (1)Call number: Z711.R443 2011. Not available: Nairobi Campus: Withdrawn (1). Place hold Save to lists Add to cart (remove)
	2.	Engaging first-year students in meaningful library research : a practical guide for teaching faculty / Molly R. Flaspohler. by Flaspohler, Molly R Series: Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Chandos Publishing, 2012 Availability: Items available for loan: Athi-River Campus (1)Call number: Z711.25.C65F53 2012. Nairobi Campus (1)Call number: Z711.25.C65F53 2012. Place hold Save to lists Add to cart (remove)
	3.	Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath. by Cassell, Kay Ann Hiremath, Uma Edition: 2nd ed. rev. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Neal-Schuman Publishers, 2011 Availability: Items available for loan: Athi-River Campus (2)Call number: Z711.C35 2011, ... Place hold Save to lists Add to cart (remove)
	4.	Digital reference service [electronic resource] / Gobinda Chowdhury. by Chowdhury, Gobinda ebrary, Inc Series: Library Review. No. 1 ; ; v. 53. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group, c2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	5.	Going live [electronic resource] : starting & running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan. by Coffman, Steve ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago : American Library Association, 2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	6.	Virtual reference training [electronic resource] : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross. by Hirko, Buff Ross, Mary Bucher, 1948- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago : American Library Association, 2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	7.	Library Web sites [electronic resource] : creating online collections and services / A. Paula Wilson. by Wilson, A. Paula ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago : American Library Association, 2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	8.	Dealing with an international clientele [electronic resource] : communications, diplomacy and etiquette / Meri Meredith. by Meredith, Meri ebrary, Inc Series: Information services management Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: München : Saur, 2004 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	9.	Learn reference work [electronic resource] / by Clara L. Sitter, Mary Gosling ; with Colin Gray. by Sitter, Clara Loewen Gosling, Mary, 1951- Gray, Colin ebrary, Inc Series: Library education series Edition: 1st North American ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Friendswood, Tex. : TotalRecall Publications, Inc., c2007 Other title: Reference work Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	10.	Reference services review. Volume 39, Number 1, LOEX-of-the-West 2010. Part 2 [electronic resource] / theme editors: Meagan Bowler and Margy MacMillan. by Bowler, Meagan MacMillan, Margy ebrary, Inc LOEX of the West Conference (2010 : Calgary, Alta.) Series: Reference services review ; v. 39, no. 1 Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: [Bradford, UK] : Emerald, 2011 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	11.	The librarian as information consultant [electronic resource] : transforming reference for the Information Age / Sarah Anne Murphy. by Murphy, Sarah Anne ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago : American Library Association, 2011 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	12.	Social software in libraries [electronic resource] : building collaboration, communication, and community Online / Meredith G. Farkas. by Farkas, Meredith G, 1977- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Medford, N.J. : Information Today, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	13.	The embedded librarian [electronic resource] : innovative strategies for taking knowledge where it's needed / David Shumaker. by Shumaker, David, 1950- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Medford, New Jersey : Information Today, Inc., [2012] Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	14.	IM and SMS reference services for libraries [electronic resource] / Amanda Bielskas and Kathleen M. Dreyer. by Bielskas, Amanda, 1974- Dreyer, Kathleen M, 1972- ebrary, Inc Series: Tech set ; #19. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago : ALA TechSource, an imprint of the American Library Association, c2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	15.	Fundamentals of reference [electronic resource] Carolyn M. Mulac. by Mulac, Carolyn ebrary, Inc Series: ALA fundamentals series Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, Ill. : American Library Association, c2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	16.	Designing and implementing virtual reference services [electronic resource] a LITA guide / edited by Beth C. Thomsett-Scott. by Thomsett-Scott, Beth C ebrary, Inc Library and Information Technology Association (U.S.) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chicago, Ill. : ALA TechSource, c2013 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	17.	Guide to reference : essential general reference and library science sources / Jo Bell Whitlatch and Susan E. Searing, editors. by Whitlatch, Jo Bell [editor.] Searing, Susan E [editor.] Material type: Text; Format: available online ; Nature of contents: ; Literary form: Not fiction Publisher: Chicago, Illinois : ALA Editions, 2014Copyright date: ©2014 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	18.	Reinventing reference : how libraries deliver value in the age of Google / edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic. by Anderson, Katie Elson, 1973- [editor.] Cvetkovic, Vibiana Bowman, 1953- [editor.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Chicago, [Illinois] : ALA Editions, 2015Copyright date: ©2015 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)