Normal view MARC view ISBD view

The role of strategic human resource practices on provision of quality customer service in the banking industry : a case of Kenya Commercial Bank / Eunice Mwihaki Kariuki.

By:

Kariuki, Eunice Mwihaki

Material type: Text

TextPublication details: Nairobi, Kenya : Daystar University, 2013.Description: xii, 136 pSubject(s):

LOC classification:

HF5549.2 .K37

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Theses	Nairobi Campus Africana & Special Collection	THES HF5549.2.K37 2013 (Browse shelf(Opens below))	Available		BK96401

Browsing Nairobi Campus shelves, Shelving location: Africana & Special Collection Close shelf browser (Hides shelf browser)

Previous								Next
Previous	THES HF5549.O59 2013 The impact of talent management on organizational performance ( a case study of ECOBANK Kenya) /	THES HF5549.T66 2013 Effects of performance contracting on service delivery in the Kenyan public sector :	THES HF5549.W365 2010 The impact of reward system on employee performance in the pharmaceutical industry in Kenya :	THES HF5549.2.K37 2013 The role of strategic human resource practices on provision of quality customer service in the banking industry :	THES HF5549.2.W36 2008 Factors contributing to healthy working relationships among employees and their effect on organization performance :	THES HF5549.5.A23 2013 Factors affecting retention of employees during a divestment :	THES HF5549.5.C483 2012 An assessment of effectiveness of strategies used to manage workplace diversity in an organisation :	Next

A project report presented to the School of Business & Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirement for the degree of Master of Business Administration in Strategic Management.

There are no comments on this title.

to post a comment.