The role of strategic human resource practices on provision of quality customer service in the banking industry : a case of Kenya Commercial Bank / Eunice Mwihaki Kariuki.
Material type:
TextPublication details: Nairobi, Kenya : Daystar University, 2013.Description: xii, 136 pSubject(s): LOC classification: - HF5549.2 .K37
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
Theses
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Nairobi Campus Africana & Special Collection | THES HF5549.2.K37 2013 (Browse shelf(Opens below)) | Available | BK96401 |
A project report presented to the School of Business & Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirement for the degree of Master of Business Administration in Strategic Management.
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